Privacy Policy

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

We and our service providers (including Shopify and our marketing partners) use cookies and similar tracking technologies (such as pixels and web beacons) to operate the Services, remember your preferences, understand how you use our store, and support personalized advertising. This may include first-party cookies (set by us) and third-party cookies (set by our analytics or advertising partners).

You can control or disable cookies through your browser settings at any time; please note that disabling certain cookies may affect the functionality of the Services. Where required, we will seek your consent before using non-essential cookies.

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases.
• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly (see Contact Us below).
• Security and Fraud Prevention: We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You: We use your personal information to provide you with customer support, to be responsive to you, and to maintain our business relationship with you.
• Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or transfer of business, to comply with applicable legal obligations (including to respond to subpoenas, court orders and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights with respect to your personal information via the Shopify Privacy Portal.

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

The Services are not intended to be used by children under the age of 18, and we do not knowingly collect any personal information about children under 18 without verifiable parental or guardian consent, in accordance with the DPDP Act. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or updating of inaccurate or incomplete personal information.
• Request erasure of your personal information, subject to our legal and legitimate business retention needs.
• Withdraw consent to processing where consent is the basis for processing, without affecting the lawfulness of processing prior to withdrawal.
• Register a grievance regarding the handling of your personal information.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

We retain your personal information for as long as necessary to provide you with the Services, maintain your account, comply with our legal and tax obligations (including under Indian company and taxation law), resolve disputes, and enforce our agreements and policies. Where personal information is no longer needed for these purposes, we will take reasonable steps to delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices, the Services, or for legal, regulatory, or operational reasons. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this page periodically. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy or your personal information, please contact us:

Business Name: SK Manufacturers (operating as Mittico)
Registered Address: P.No 216, Scheme 25, Shiv Nagar II, Murlipura Scheme, Jaipur, Rajasthan, India - 302039
GST Number: 08EJFPS4350M1ZN
Email: mittico.help@gmail.com
Phone: +91-8000891070 / +91-7340345606